Guidelines for Boosting Local Online Visibility in Singapore
Published On: December 10, 2021 Revised On: December 13, 2023

Guidelines for Boosting Local Online Visibility in Singapore

Local search engine optimisation (SEO) can help businesses effectively reach their target audience by optimising a business’s online presence to attract local customers, improve visibility in local search results, and increase foot traffic to physical stores. This article will explore guidelines to help businesses improve local SEO and boost online visibility.

What is Local SEO?

Local SEO, short for local search engine optimisation, is a digital marketing strategy that enables a website to appear higher on Google, Bing, and other search engines when people look for products or services related to a business. The more visible the pages are on search engines, the higher the chances of attracting new and existing customers to a business website. 

This marketing strategy is for businesses seeking to thrive in their local markets. By capitalising on targeted online searches, businesses can attract more customers, increase brand visibility, and establish a strong local presence, ultimately leading to long-term business growth and success.

The Importance of Local SEO

As consumer behaviour has evolved, people increasingly rely on search engines to find products, services, and businesses in their local area. It is useful for small and local businesses that serve specific geographic areas or have physical locations. It aims to ensure that a business appears in relevant local searches when users look for products or services in their area.

For instance, when someone searches for “plumbers near me” or “best pizza in Singapore,” local SEO ensures that businesses relevant to the search query are displayed prominently. Increased visibility in local searches translates to more business opportunities to attract local customers. An online presence allows businesses to target specific geographic areas or communities.

By tailoring online presence to local audiences, businesses can focus their marketing efforts on attracting customers within their service areas. Local SEO drives online traffic and supports foot traffic to physical store locations. As more users use their smartphones to search for businesses nearby, having a strong local SEO presence ensures that potential customers can find and visit the business’s physical location easily.

Setting the Foundation for Local SEO

A strong foundation ensures businesses can attract local customers effectively and improve their visibility in local search results. The following elements are crucial in setting up the groundwork for a successful local SEO strategy:

Google My Business (GMB)

GMB is a free and powerful tool provided by Google, enabling businesses to manage their online presence across Google Search and Maps. By claiming the GMB listing, take control of online identity, provide accurate and up-to-date information, and engage with potential customers effectively.

Optimising the GMB listing involves filling in essential business details, including the business name, address, phone number (NAP), website URL, and operating hours. Adding high-quality images showcasing the business’s products, services, or ambience can significantly impact the listing’s appeal to potential customers. Moreover, encouraging satisfied customers to leave positive reviews on the GMB profile can enhance the business’s credibility and trustworthiness.

Always ensure that the NAP(Name, Address and Phone number) details are uniform across all online platforms, including the business website, social media profiles, local directories, and review sites, is essential. Inconsistencies in NAP information can confuse search engines and potential customers, negatively affecting local search rankings.

Regularly audit NAP data to identify and correct discrepancies promptly. Keeping the NAP information up to date and consistently strengthens the business’s online presence, reinforces its legitimacy, and boosts its chances of appearing in local search results.

On-Page SEO for Local Businesses

Crafting localised content is key to attracting local customers and boosting local search rankings. Create website content that speaks to the interests, preferences, and needs of their local audience. This can include mentioning local landmarks, events, or cultural references that resonate with the community.

In addition to content, optimise metadata by crafting meta titles, meta descriptions, and alt text for images incorporating local keywords and phrases. When search engines recognise relevant local content and metadata, they are more likely to display the page in local search results, increasing the chances of attracting local traffic.

Incorporating local keywords into page titles and headings is another way to signal the page’s relevance to local search queries. Identify and use location-specific terms and phrases in their page titles and headings to target local customers effectively.

For instance, a bakery in Singapore may use titles like “Delicious Artisanal Cakes in Singapore” or “Best Cupcakes near Siglap.” These local-focused titles make it clear to search engines and users that the bakery caters to customers in Singapore and nearby areas.

Google Maps and Local Search

As an integral part of Google’s local search ecosystem, Google Maps provides users with location-based results, making it easier to find businesses, services, and attractions in their immediate vicinity.

When users perform local searches, Google displays a map pack, also known as the “Local 3-Pack,” prominently on the search results page. The map pack showcases three local businesses related to the search query and their respective location pins on the map. This prime real estate at the top of the search results page makes the map pack highly coveted for businesses competing in local markets.

Google Maps utilises various factors to determine which businesses appear in the map pack, including proximity to the user’s location, relevance to the search query, and the business’s prominence based on online reviews and interactions. To maximise businesses’ visibility on Google Maps and improve their chances of appearing in the map pack, follow these optimisation strategies:

  1. Claim and Verify Google My Business (GMB) Listing: Verifying the listing ensures that Google recognises businesses as legitimate and credible, enabling them to manage the information displayed to users on Google Maps and Search.
  2. Choose Relevant Categories: Select the most relevant categories for businesses on GMB. Google uses these categories to match businesses with relevant search queries, ensuring that the listing appears in searches that align with their offerings.
  3. Optimise Business Description: Craft a compelling and concise business description highlighting unique selling points and value propositions. Incorporate relevant local keywords into the description to improve the business’s visibility in local searches.

Actively encourage customers to leave reviews on platforms like Google My Business, Yelp, and other sites. User-generated content, such as customer reviews and testimonials from satisfied customers, builds the business’s trust and credibility and improves its local search rankings. Search engines recognise businesses with positive reviews as more reputable and relevant to local customers.

Local Citations and Business Directories

In local SEO, a citation refers to any online mention of a business’s Name, Address, and Phone Number (NAP). Citations can occur on various platforms, such as local directories, review sites, social media profiles, and business listings. Search engines, especially Google, use these citations to verify and validate a business’s existence, relevance, and geographic location.

Not all local directories hold the same value in terms of local SEO. Identifying high-quality and reputable local directories ensures that citations positively impact a business’s online presence. Choose directories that are relevant to the business’s industry or niche. Industry-specific directories tend to attract a more targeted audience, increasing the chances of reaching potential customers.

Select directories that receive significant local traffic. Directories with a substantial local user base are more likely to drive relevant traffic to the business. Opt for directories that maintain editorial integrity and review the submissions for accuracy and quality. This ensures that the business is listed alongside other reputable businesses.

Social Media Local SEO

Enhance local SEO through social media by strategically integrating local keywords into social media posts. Conduct keyword research specific to the local area can help identify popular local search terms and phrases.

When creating social media content, incorporate these localised keywords naturally into posts, captions, and hashtags. For instance, a local bakery in Singapore might use hashtags like #SGeats #SingaporeBakery #DeliciousCakesSG to target local customers searching for bakery products in the area. By doing so, the business increases the chances of appearing in local searches on social media platforms.

Encourage customers to check in or tag the business in the posts. When users check-in or mention the business in their posts, it signals to search engines that it is actively engaged with the local community. To promote check-ins and engagement, offer incentives such as discounts, freebies, or special offers to customers who post about their experiences at the establishment. Additionally, responding promptly to comments, messages, and reviews on social media demonstrates excellent customer service and strengthens the business’s online reputation.


Local SEO is essential for businesses looking to thrive in their local markets. By claiming and optimising Google My Business listing, maintaining consistent NAP information, conducting local keyword research, and engaging with customers on multiple platforms, improve online visibility and attract more local customers. Embrace these local SEO guidelines and stay updated with best practices.

At ARCC, we specialise in comprehensive local SEO services, helping businesses optimise their online presence for better visibility and customer engagement. Our marketing team is dedicated to helping businesses thrive in their local markets by optimising their online presence for maximum visibility and customer engagement. Contact us for a free consultation!